The one who asked and never came back
isn't lost.
Most sales aren't lost on price: they're lost because nobody wrote back. Automatic follow-up picks up the person who asked for a price and went quiet, and only the ones who are ready to talk reach your team.
Watch the follow-up.
This is what happens when someone asks for a price and goes quiet. It plays on its own, with the clock sped up: watch where the follow-up comes in, what it says, and when it stops.
The conversation, exactly as the person sees it
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Tuesday, 10:12
- Hi. I saw the 2020 Sportage on your site. How much is it, and do you take my 2019 Sail as part of the payment?
- Hello! The 2020 Sportage with 92,000 km is USD 24,500, and yes, we take your car as part of the payment: the appraisal is done here at the lot and takes about 40 minutes. Would you be paying cash or financing it?
-
Tuesday, 10:14
- Financing. What would the monthly payment be?
- Your bank sets the payment based on your profile, so I won't throw a number at you. The down payment starts at 20 %, and the pre-approval is done here with your ID, in minutes. Shall I hold a test drive for you this week?
-
Tuesday, 10:15
- Let me look into it and I'll write back.
- And she never wrote back. This is where most sales are lost: not over the price, but because nobody picked the conversation back up.
-
Tuesday, 13:15
- Three hours later · follow-up 1 of 3
- Camila, here's the part I left out: that Sportage has a one-year warranty and passed the 120-point inspection before going on sale. If you like, I'll hold half an hour tomorrow so you can drive it, and we appraise the Sail the same day.
-
Wednesday, 11:00
- The next day, no reply · follow-up 2 of 3
- Still looking at the Sportage? If it helps, I'll ask the advisor to pre-approve your financing before you come in: that way you only bring your ID and the trip isn't wasted.
-
Friday, 10:30
- Three days later · follow-up 3 of 3, the last one
- I won't write again here, Camila. If at some point you want to drive it, tell me the day and I'll hold it for you. I'm around.
-
Friday, 10:41
- Yes, sorry for the delay. Can I come on Saturday at 11?
- Done: Saturday 11:00, a 30-minute test drive. Bring a valid licence and the Sail's registration for the appraisal. I'll confirm today that the Sportage is still available.
- The follow-up stopped on its own the moment she replied. The lead moved to «Test drive booked» and the advisor got the alert with the whole conversation: nothing else to read before calling her.
A demonstration with an invented business: the dealership, the conversation and the person do not exist. The agent's messages are the ones it would really send, with the same limits: it gives no monthly payments or interest rates, and it never promises a used car is still available.
What it does, exactly
All of this happens without anyone on your team having to remember to do it, which is exactly the point:
- Automatic follow-up over WhatsApp for people who asked about price and stopped replying.
- An instant price range inside the conversation, when the plan includes it, following the rules you set.
- An appointment reminder before the hour, so the calendar doesn't fill up with people who never show.
- Every lead qualified and in context: your team opens the record and sees what they asked, what they were told and where it was left.
- The pipeline in plain sight in the panel: leads by status, and the money sitting in each column.
How it's done
Follow-up isn't a mass message. It comes out of the conversation that person actually had, at the moment it makes sense, and it stops on its own if they reply or ask not to be written to again.
- The rules. We decide who gets followed up, when, and how many times. Without overdoing it: that burns the number.
- The prices. Your quoting rules are loaded in: what's covered, what depends on the case, and what is never quoted over chat.
- The panel. Your pipeline stages are built with the names your team already uses.
- Measurement. We watch which messages get replies and adjust them.
What you need to provide
- The WhatsApp agent running: follow-up travels through it.
- Your pricing rules, even as ranges: what can be said over chat and what can't.
- The stages a lead goes through in your business.
What it doesn't do
Saying it here is cheaper than finding it out in the third meeting.
- It isn't mass sending or campaigns to lists: it writes to people who already talked to you.
- It doesn't close the sale. It leaves the lead warm and informed; your team closes.
- It doesn't invent prices. If something isn't in the rules, it hands over to a person.
- Automatic follow-up comes in from a certain plan upward, not on the smallest one.
What we get
asked most.
If your question isn't here, ask IntelliA: it answers at any hour.
Half an hour and
a clear map.
The consultation is free and it isn't a sales call: you leave it knowing what to automate first and what to expect. Pick a time that suits you.
Prefer to write first?
The rest of what we do
AI agents
Artificial intelligence agents trained on the business's own information that handle WhatsApp, social media direct messages and website chat 24/7, qualify leads and book appointments in Google Calendar.
AI voice calls
Phone calls with an artificial intelligence voice to confirm appointments, remind people of visits and follow up with leads. Implemented on top of an existing agent plan.
Custom automation
Integration of CRM, ERP, spreadsheets, email and payment gateways into automatic flows that run repetitive tasks, validate data and notify exceptions.
Websites
Development of fast, measurable, search-optimised websites and landing pages, with an artificial intelligence agent integrated from launch.
Online stores
Development of online stores with catalogue, cart and payments for Ecuador, with automated WhatsApp support and abandoned-cart recovery.