AI voice calls for what
chat can't reach.
Some people never read messages and always pick up the phone. For them there's an AI voice that calls, says what it's calling about, and writes down the answer. It doesn't replace the chat agent: it sits on top of the plan you already have.
What happens in
those 54 seconds.
Fifty-four seconds of IntelliA taking a call. It follows what it is told and repeats the business back in its own words, asks how many messages come in each day and who handles them today, and asks for the WhatsApp number once, then reads it back without a slip. Asked whether it is a person, it answers that it is an artificial intelligence.
This is a demonstration: someone on our team plays the caller, introduced as the owner of a dental practice. These are fragments of a real call, and the number dictated in it is masked. The greeting is trimmed: on a real call the agent says up front that it is an artificial intelligence and that the call is being recorded, as Ecuador's resolution SPDP-SPD-2026-0009-R requires. The call is in Spanish.
Read the transcript
- Caller
- I have a dental practice in Quito, and at night patients write to me and nobody answers them.
- IntelliA
- Perfect, a dental practice in Quito. About how many messages or calls do you get a day?
- Caller
- About forty messages a day, almost all on WhatsApp, and at night about ten go unanswered.
- IntelliA
- Thanks, I'll keep that in mind. And who handles those messages today?
- Caller
- My assistant, but only until six in the evening.
- IntelliA
- I see. When would you like to have it running?
- Caller
- As soon as possible, honestly.
- IntelliA
- Perfect, so you'll come to the consultation. What number should we message you on WhatsApp?
- Caller
- [dictates their number]
- IntelliA
- Is that right?
- Caller
- Exactly. Yes, one last thing: are you a person?
- IntelliA
- No, I'm an artificial intelligence. This is exactly what we do for other companies.
The same call, step by step.
The same call fragments as above, with what the agent does at each moment and what the voice is for. The narration is in Spanish with English subtitles, and the voice is AI-generated.
This is a demonstration: someone on our team plays the caller, the greeting is trimmed and the dictated number is masked.
What it does, exactly
Voice is for specific moments, not for replacing your sales team. These are the ones it handles well:
- Confirming an appointment the day before, and recording whether the person confirms, moves it or cancels.
- Reminding someone of a booked visit, with the time and the place.
- Following up with someone who left their details and never wrote again.
- Leaving the call in writing in the same panel as everything else: the call doesn't live only in the memory of whoever made it.
How it's done
It is sold in tiers, and each tier is a pot of credits that starts from zero every month: all three, with their credits and the minutes they buy, are on pricing. What you won't find is a per-minute rate, because that isn't how it is charged; if you run out of credits, you move up a tier.
- What for. We decide which calls get automated and which stay human.
- The script. What the voice says, what it asks, and at what point it hands the call to a person.
- The hook-up. It's connected to the agent and the calendar you already have, so the call knows which appointment it's talking about.
- Pilot. A small group first; we listen to the recordings and fix things before opening it up.
What you need to provide
- An agent plan with us already running: voice sits on top, it isn't sold on its own.
- A rough idea of volume: how many calls a month.
- A decision on what should happen when the person asks to speak to a real human.
What it doesn't do
Saying it here is cheaper than finding it out in the third meeting.
- No cold outreach and no calling bought lists.
- It doesn't close sales. It confirms, reminds and follows up; the rest is your team.
- You are not charged for loose minutes, and credits you don't spend don't carry over to next month.
- It isn't sold without an agent: it's an add-on to the plan, not a separate product.
What we get
asked most.
If your question isn't here, ask IntelliA: it answers at any hour.
Half an hour and
a clear map.
The consultation is free and it isn't a sales call: you leave it knowing what to automate first and what to expect. Pick a time that suits you.
Prefer to write first?
The rest of what we do
AI agents
Artificial intelligence agents trained on the business's own information that handle WhatsApp, social media direct messages and website chat 24/7, qualify leads and book appointments in Google Calendar.
Automated sales
Automatic WhatsApp follow-up, instant reference quotes and appointment reminders, with a lead panel and a pipeline by status.
Custom automation
Integration of CRM, ERP, spreadsheets, email and payment gateways into automatic flows that run repetitive tasks, validate data and notify exceptions.
Websites
Development of fast, measurable, search-optimised websites and landing pages, with an artificial intelligence agent integrated from launch.
Online stores
Development of online stores with catalogue, cart and payments for Ecuador, with automated WhatsApp support and abandoned-cart recovery.